With customer retention and growth more important than ever, demands for PreSales expertise are increasing both earlier in deal cycles and well into the customer journey. Traditional PreSales models lack structure, bandwidth, and incentives for Post-Sales work.
As the first part of a series on evolving PreSales models, join Jason McDonald, VP Global Specialty Consulting, for a discussion about how Guidewire created a separate Solution Consulting team to provide formal technical support to Customer Success while minimizing disruption to existing organizational structures and increasing SC morale and customer satisfaction.
Yes, this event is exclusive to Xpert Community members. Apply here to join.Â
Please reach out to xpert-community@vivun.com.
Yes, all attendees will receive a recording. All XC members will receive an Executive Summary of key discussion points.
