While your reps focus on closing the deal, Vivun’s AI Sales Agent, Ava, captures every promise, priority, and nuance along the way. By the time Customer Success steps in, there’s no ramp-up or re-discovery. You get a living, breathing record of the deal, continuously updated and ready to drive onboarding, adoption, and expansion from day one.
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66% of CSMs say they spend a significant portion of their day on repetitive admin tasks– updating records, gathering information, writing recap emails – instead of strategizing with customers. Vivun’s AI Sales Agent changes that. It acts as an AI-powered CSM assistant that tirelessly handles the grunt work: capturing call insights, populating handoff documents, logging product feedback, and more. There are no prompts to write or bots to train – your AI Sales Agent comes “out-of-the-box” with the expertise to gather and organize deal knowledge proactively.
By proactively creating the deal-specific assets that smooth transitions and continue momentum, Vivun gives CSMs hours back in their week to spend on what really moves the needle: guiding customers to success and spotting growth opportunities. The result? A team that can manage more accounts at a higher standard without burnout, and a leadership ability to scale CS efficiently.
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Vivun’s AI Sales Agent ensures faster onboarding by automatically generating a complete, up-to-date handoff that captures every goal, timeline, and commitment from the sales cycle.
CSMs ramp instantly—whether they joined the deal late or not at all—and step in with the full context they need to deliver value.
With consistent, structured handoffs and AI handling the heavy lifting behind the scenes, your team improves retention and expansion without adding headcount—giving every customer a smooth, high-quality experience from day one.
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Vivun's AI Sales Agent sets post-sales teams up for success with zero re-discovery, by automatically generating a rich Sales Handoff document for every closed-won deal. It’s like getting a “cheat sheet” for each account, except it’s 100% accurate and updated in real-time throughout the sales cycle.
Deliver excellence in every deal with AI-powered outputs that uphold a single, repeatable standard—ensuring your entire team communicates with consistency, precision, and professionalism at every stage of the sales process.
Ava ensures every opportunity runs to your standards, helps new reps ramp faster, and improves handoffs—leading to higher retention and better sales outcomes.
Ava handles the prep, follow-up, and execution—so you can master the human side of selling while your AI Sales Agent takes care of the heavy lifting behind the scenes.
Ava enforces best practices, captures key CRM data, and keeps reps aligned—so you scale process excellence without chasing reps for compliance.
Anticipate needs, surface product insights, and follow up with precision—so every customer conversation drives retention and expansion.
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