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Product Feedback

Product Feedback, Captured Instantly

Every question, workaround, or missing feature is a signal—not just noise. Instead of letting these insights slip through the cracks, Vivun captures them at the moment they surface in the deal. The Product Feedback Accelerator captures, organizes, and attributes every request—so reps and Product are always aligned on what's blocking the deal and what it'll take to move it forward.

Surface requests that actually impact revenue
Reliable way to capture feedback automatically
Keep sales and product in sync with transparency
Build what the market is ready to buy
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Product Feedback: GlobalTech Industries

Feature Requests & Competitive Intelligence

Summary

GlobalTech Industries has raised 8 feature requests during the sales cycle, with 3 marked as high priority. Primary concerns center around advanced analytics, API extensibility, and multi-region deployment capabilities.

High Priority Requests

High Priority Requested by 12 customers
Real-time Multi-Region Data Sync
"We need seamless data synchronization across our EMEA, APAC, and Americas operations with sub-second latency to support global operations teams."
High Priority Requested by 8 customers
Advanced Predictive Analytics Dashboard
"Integration with our existing BI tools isn't enough—we need native predictive models that can forecast demand patterns based on historical data."
High Priority Requested by 15 customers
GraphQL API with Webhooks
"REST is too rigid for our microservices architecture. We need GraphQL support with customizable webhooks for event-driven workflows."

Medium Priority Requests

Medium Priority Requested by 5 customers
Custom Report Scheduler
"Need ability to schedule automated reports with custom parameters and delivery to stakeholder groups based on role permissions."
Medium Priority Requested by 4 customers
Mobile App Offline Mode
"Field teams need offline access to critical data with automatic sync when connectivity is restored."

Competitive Intelligence

Competitor mentions: DataFlow Pro (3x), SyncMaster Enterprise (2x)

Key differentiators they cited: DataFlow's real-time collaboration features and SyncMaster's AI-powered anomaly detection were specifically mentioned as superior to current offerings.

Deal impact: Real-time sync capability mentioned as a "must-have" for contract signing. Estimated $1.2M in revenue at risk if not addressed by Q1 2025.

Product Intelligence

Turn Requests Into Revenue

The Product Feedback Accelerator captures, organizes, and attributes every request—so reps and Product are always aligned on what's blocking the deal and what it'll take to move it forward. With Ava, Vivun's AI Sales Agent, the right work shows up at the right time.

01

Surface Requests that Impact Revenue

Surface the requests that actually impact revenue. Vivun ties product gaps to specific opportunities, so Product knows what to prioritize and which features drive deals forward.

02

Reliable Way to Capture Feedback

No more screenshots, Slack threads, or copy-pasting into spreadsheets. Capture feedback automatically as it surfaces in conversations, ensuring nothing gets lost in the chaos.

03

Keep Sales and Product in Sync

Everyone sees what's been logged, what's been addressed, and what still needs attention. Create transparency across teams so product decisions align with sales priorities.

04

Build What The Market Is Ready To Buy

Turn every product ask into a signal—organized, attributed, and connected to pipeline impact. Build features that customers actually want to pay for, not just request.

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