Sales and product teams often operate in silos, leading to misaligned priorities, delayed feedback loops, and missed opportunities to deliver customer value.
Without clear collaboration and shared insights, product roadmaps can drift away from market needs, while sales teams struggle to meet customer expectations and close deals effectively.
Customer needs are everywhere—calls, Slack threads, emails—but tracking them? Total chaos. Vivun captures, organizes, and prioritizes product feedback automatically, allowing your team to surface high-impact requests, tie them to revenue, and give Product a clear signal on what to build next.
Integrate with your Product Lifecycle Management (PLM) tools to bridge the gap between customer needs and product delivery. Ensure feedback flows effortlessly into development, creating a clear path from market insights to innovation.
%201.svg){kind=icon}
.png)
Break down silos with seamless, data-driven collaboration between your field and product teams. Leverage real-time insights to prioritize customer needs, refine roadmaps, and deliver value that wins deals.
The Field Knows What Customers Want. Now So Does Your Product Team.
Cloudera’s Solutions Engineering org was growing fast—but without a structured way to capture and connect field insights to product, critical feedback was getting lost and priorities were unclear.
With Vivun, that changed.
Now, product gaps discovered in the field are automatically captured, aggregated, and mapped to revenue—so Product knows what’s needed, and Sales knows what’s being addressed.
✅ 500+ product gaps resolved
✅ $80M+ in revenue tied to addressed gaps
✅ SEs, Product, and Sales finally speaking the same language.
Vivun gives Cloudera the visibility and alignment to turn customer feedback into competitive advantage.
.png)
.png)
.png)
.png)
