Vivun Trust Center
Vivun has taken extraordinary measures to protect our customers' data.
Security operations and best practices
Our dedicated security team uses a holistic approach to security that includes a common control framework, industry-standard technologies, and best practices. We understand that enterprise organizations expect enterprise-grade security.
Platform and network security
We perform rigorous security testing including threat-modeling, automated scanning, and third-party audits. We regularly audit and assess our overall risk posture.
Privacy
You own your data, but you entrust Vivun to protect it. Our privacy policy and data processing addendum (DPA) describes the information we collect and how we use it. Vivun does not sell any aspects of your data.
Availability and Reliability
We maintain high levels of availability with multiple geographically diverse data centers and robust Disaster Recovery and Business Continuity Programs. If an outage occurs, we resolve the issue quickly and keep you informed with real-time system status.
Vulnerability Disclosure Program
We value the work done by security researchers in improving the security of our products and service offerings. If you find a vulnerability in one of our in-scope assets, let us know so we can resolve the issue.
Compliance
Vivun has received SOC 2 Type 1 Certification. SOC (System and Organization Controls) is an American standard that belongs to AICPA (the American CPA association). US public companies and companies that target the US market rely on SOC to help ensure that the services they use meet security and availability requirements.
Vivun completed its Service Organization Control (SOC) 2 Type 2 audit in 2021, meaning that the company's existing information security practices, policies, procedures and operations meet the rigorous SOC 2 Trust Principles for security, confidentiality and availability.
ISO 27001 is a globally recognized standard for the establishment and certification of an information security management system (ISMS). The standard specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented ISMS within the context of the organization’s overall business risks.
Vivun is fully compliant with GDPR standards. If you have a concern regarding our GDPR practices, please contact security@vivun.com.