In B2B sales, the conventional wisdom of staffing PreSales teams at a 1:4 (Sales Engineer to Account Executive ratio has been widely embraced. However, a closer examination reveals that this industry norm is not only flawed, but can also hinder go-to-market success.
The Origin of the 1:4 Ratio
Gartner's insight, expressed in "Tech CEOs Must Leverage Sales Engineers to Improve Sales Effectiveness," suggests a ratio ranging from 1:1 to 1:6, depending on the complexity of the solution and sales process. Benchmarking reports echo this range, with 1:4 being the mode. Yet, determining the right ratio for your business requires a critical evaluation.
Strategic Headcount Planning
As we approach the fiscal year-end, a crucial discussion on the viability of the 1:4 model should be on your CFO's calendar. This conversation should explore whether this staffing ratio truly aligns with the unique needs of your business.
Arm Yourself with Metrics that Matter
Metrics like Attach Rate, Deal Lift, and Days to Close offer a clearer picture of PreSales impact.
Take the example of an organization where PreSales is only attached to only 35% of opportunities, but in those opportunities saw a 17% deal lift and closed 20 days faster.
Rethinking the 1:4 Ratio
It's evident that having more Sales Engineers attached to opportunities enhances the likelihood of closing larger deals faster. Challenging the 1:4 ratio is a strategic move to align with the unique needs of your sales process, products, and customers.
Take Action
PreSales leaders, it's time to proactively challenge the 1:4 myth. Strive for a balance that meets your unique requirements, ensuring your team is well-equipped to drive sales success. This approach safeguards your PreSales team and contributes to the overall success and growth of your organization.
Explore more about PreSales value demonstration in "The Definitive Guide to PreSales KPIs".