What Sales Leaders Really Want from AI: An Analysis of Priorities

Victoria Myers
April 2, 2025
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As the noise around AI in sales grows louder, it’s easy to assume every revenue leader is racing to automate their go-to-market motions. But recent analysis tells a different story—one grounded in pragmatism, not hype.

Our breakdown of goal prioritization from 50 sales leaders across organizations—from high-growth mid-market to multi-billion-dollar enterprises—reveals a clear trend: while AI is on the radar, it’s still enablement, culture, and predictable growth that win the day.

Here’s what we uncovered and what it means for Technical Sales teams looking to align with executive priorities.

Key Themes Sales Leaders Are Prioritizing

Across all company sizes and roles, several strategic goals consistently ranked highest:

  • Building a culture of sales excellence to drive revenue growth
  • Driving predictable revenue through customer-led growth
  • Delivering differentiated customer conversations
  • Enabling reps faster with AI-powered tools
  • Improving pipeline quality through data-driven engagement

These are foundational, execution-focused priorities that reflect what every CRO wants: a scalable, repeatable revenue engine.

What’s missing? Forwardly disruptive AI goals like “AI agents running your sales team” or “automated commission structures” ranked low. Sales leaders are focused on what works now—not futuristic plays that lack a clear ROI.

These themes were reflected in stated objectives and projects (listed in order of frequency):

  1. AI & Digital Transformation is a dominant theme, including AI-driven forecasting, automation, and digital engagement.
  2. Go-To-Market Strategy is the second priority, with leaders mentioning projects focused on optimizing GTM execution and expansion.
  3. Sales Process Optimization appears consistently, with efforts aimed at improving forecasting accuracy, pipeline efficiency, and reducing friction.
  4. Customer Experience & Engagement as a stated goal reflects a focus on enhancing customer relationships through digital engagement and better support models.
  5. Revenue Growth is a strong priority in objectives but is not explicitly stated at the project level, indicating it is an overarching goal rather than a distinct initiative.

These projects reflect that traditional goals have stayed the same, even in an era of massive technological shift. Instead, leaders are somewhat open to new solutions to age-old B2B challenges.

Senior Sales Executives: Strategic but Skeptical

Unsurprisingly, CROs, CSOs, and SVPs gravitate toward goals that support long-term growth through culture, alignment, and enablement. Their top-ranked initiatives remain people-centric and measurable.

Top Priorities:

AI Sentiment:

  • Supportive of AI for enablement (e.g., ramping reps faster, enhancing GTM productivity)
  • Skeptical of control-replacing AI (e.g., autonomous agents, fully automated training)

Takeaway: Senior sales leaders are open to AI—but mostly in the context of where it strengthens existing systems, not when it disrupts them completely.

The Experimental Edge

While underrepresented in the data, VPs, Directors, and Heads of Sales showed broader openness to innovation.

What they’re prioritizing:

  • Tangible AI gains like faster rep onboarding
  • Pipeline boosts from AI-enriched data
  • Enablement tech to scale team performance

High rankings for AI-enabled tools suggest a stronger desire than higher-ups to test and adopt tech that helps their teams execute better—especially if it's easy to implement.

Takeaway: These leaders are the most receptive to emerging tools. They’re your internal champions for AI pilots and early adoption.

Goals by Company Size

The sample of leaders in this analysis were disproportionately at larger companies, as opposed to start-up and scale-up organizations. However, among these, we were able to dive deeper to see differences by company size, as defined by annual revenue.


$500M-$2B in Revenue

Companies <$2B in revenue are laser-focused on fundamentals:

AI interest exists, but goals like “Automating commissions” or “Scaling training with AI” were mostly ranked low. Adoption is cautious and driven by resource constraints. Ironically, SMB sales teams can see the greatest lift from incorporating AI agents, so more market education needs to occur to help these businesses make educated investments.

Larger Enterprises (>$2B in Revenue)

Larger enterprises showed the most consistent prioritization across:

  • Culture
  • Integrated revenue performance
  • Customer-driven growth

They’re engaged with AI—but more selective:

Insight: AI interest scales with company size, but trust doesn’t. Larger orgs are watching—but not yet buying into full automation and AI.

AI in Sales: Enablement Over Disruption

So where does AI really fit in a practical and achievable sales strategy?

Winning AI Use Cases:

  • Ramp reps faster: Tied to productivity, onboarding speed
  • Enhance GTM execution: Links directly to revenue
  • Improve pipeline quality with data: Focused on conversion lift

Lower-Priority AI Use Cases:

  • Completely automate sales with AI agents: Too futuristic, low trust
  • Automate commissions: Viewed as operational noise
  • Scale training with AI: Lacks clear business case

Sales leaders aren’t anti-AI—they’re anti-gimmick. They want tools that accelerate time-to-value and amplify existing efforts. They are reluctant at this early stage to rethink processes entirely or take action that will require extensive change management.

Key Takeaways for Technical Sales Leaders

  1. Tie AI to fundamental outcomes: Focus on how your solutions help scale proven motions—onboarding, pipeline conversion, or customer engagement—not just tech capabilities.
  2. Speak the language of culture and predictability: Whether you're selling to mid-market or large enterprise, sales leaders care deeply about repeatable execution and alignment.
  3. Lead with enablement, not automation: AI that empowers reps will get prioritized. AI that replaces reps will get deprioritized.
  4. Understand your audience by level: Senior leaders want strategic lift. Mid-level operators want tactical impact. Position accordingly.
  5. Don’t oversell the future: Disruptive AI ideas might be cool, but unless they’re tied to current problems, they’ll get pushed to the bottom of the list.

At Vivun, we believe Technical Sales is uniquely positioned to bridge the gap between what AI can do and what sales leaders actually need. By translating real buyer priorities into actionable product value, Sales Engineering teams are the strategic link modern organizations demand.  

About the Analysis

Median revenue: 2.2 billion USD

Company revenue range: 200 million to 56 billion USD

Median budget for sales initiatives: 10 million USD

Seniority: 18 VP-level, 16 C-level 15 SVP level, 1 Director/Head