Download this Gartner® report to learn about the challenges and opportunities posed by incorporating a digital workforce, including implications for human-agent and agent-agent collaboration models and applications of Agentic AI to enhance customer experiences.
According to Gartner®, “Agentic AI will introduce a goal-driven digital workforce that autonomously makes plans and takes actions,” an extension of the human workforce that, if strategically implemented and guard-railed, will drive massive performance and productivity gains.
As organizations learn to “treat AI agents like Tier 1 digital coworkers or as digital employees that you delegate work to," how will that impact internal workflows and external customer experiences?
Download this Gartner® report to learn about the challenges and opportunities posed by incorporating a digital workforce, including implications for human-agent and agent-agent collaboration models and applications of Agentic AI to enhance customer experiences.
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