The need for Sales Engineering expertise continues to expand, yet many organizations struggle to provide the necessary support, enablement, and investment to match this growth.
In a discussion with Kerry Sokalsky (Co-founder of Tech Sales Mastery) and John Care (Founder of Mastering Technical Sales), we explored Vivun’s 2025 State of Sales Engineering report to uncover why.
From shifting responsibilities to investment priorities, here’s what Sales and SE leaders need to know about getting the most from this critical function.
Sales engineers are involved in more stages of the sales cycle than ever before—spanning lead generation, technical validation, post-sales handoff, and expansion/renewal. While this highlights the strategic importance of SEs, it also raises concerns about capacity and the prioritization of SE efforts.
The data suggests that SEs are being pulled in multiple directions, often without proportionate investment in hiring or tooling to scale capacity. While it’s encouraging to see SEs more involved in later deal stages, such as proposal negotiation, their lack of participation in early-stage discovery could be contributing to the large percentage of wasted SE time.
SEs need a stronger voice in early-stage discovery to ensure they focus on high-value opportunities and avoid wasted effort on poorly qualified deals. Organizations must consider how to scale SE capacity and expertise to accommodate increasing demands on the function.
Despite being in a prime position to assess deal viability and risk, SEs are largely excluded from the forecasting process. Instead, most organizations rely solely on sales reps’ input, which often lacks a technical perspective.
Technical validation is often the biggest hurdle in closing a deal. If an SE has secured a technical win, the likelihood of a closed-won deal increases dramatically. By incorporating SE insights into forecasting, sales teams can achieve more accurate pipeline predictions and allocate resources more effectively.
Organizations that integrate technical insights into sales forecasts gain a more reliable indicator of which deals are likely to close, leading to better resource allocation. SE teams should work with sales leadership to formalize a technical forecasting model that highlights deal risks and validates pipeline confidence.
Sales engineering teams continue to face challenges in securing their own budget for growth and investment. The report highlights a concerning gap between SE leaders’ confidence in making a business case for investment and their actual ability to secure funding.
Many SE leaders are responsible for managing budgets but lack the influence to expand them. This is a major obstacle in growing SE team impact, investing in enablement, and securing the tools needed to scale capacity sufficiently.
SE leaders need data to help organizations recognize that investing in SEs means investing in Sales success: higher win rates, better deal qualification, and more predictable revenue growth. SE leaders should advocate to be involved in budget planning discussions, rather than having to fight the uphill battle for additional investments throughout the year.
Investment in SE tools has continued to rise, but the focus remains on tactical solutions rather than strategic, high-value platforms. These tools are undoubtedly useful and necessary but don’t always provide an easy way to derive insights that will elevate SE impact or meaningfully expand capacity.
While automation tools help SEs streamline certain tasks, over-reliance on them can reinforce poor seller behaviors—such as defaulting to demos rather than conducting proper discovery. Moreover, they can unintentionally reinforce the impression that SEs are just demo experts, at a time when teams already struggle to prove their impact and incorporate SE insights into organizational decision-making.
Organizations should look beyond just demo and RFP tools and consider investing in strategic solutions that will help gather, integrate, and surface the data that will help connect SE efforts to Sales outcomes.
SE enablement remains an afterthought in many organizations. Training, development, and coaching are essential for SE performance, yet the report shows that SEs spend only 5% of their time on enablement.
Without structured enablement, SEs struggle to stay up to date on product developments, refine their messaging, and improve soft skills. This lack of investment ultimately leads to inconsistent sales execution and longer ramp times for new hires.
With the rise of AI tools and agents for sales teams, sales skills are more critical for SEs to master than ever before. Organizations need dedicated SE enablement programs—not just generic sales training—to ensure SEs have the resources and support needed to excel.
The State of Sales Engineering reveals a profession at a crossroads. The report highlights several contradictions that, if left unaddressed, will limit the effectiveness of sales teams—but if tackled head-on, present real opportunities for change.
These contradictions present an opportunity for SE leaders to shift the narrative. Instead of accepting the status quo, SE teams can take action by:
SE expertise is more critical to the buying journey than ever, but without a shift in how their contributions are measured and resourced, organizations risk limiting their impact. The teams that address these contradictions head-on will build a stronger, more efficient sales motion—one that fully leverages the expertise of SEs and ultimately drives better outcomes for your business and your customers.
Download the full State of Sales Engineering report to explore the data and insights in more detail.